Here at West London Gas, we’re proud to announce ourselves as winners of the Feefo Platinum Trusted Service Award, as rated by real customer experiences. Providing excellent customer service has always been a top priority for us, so receiving this award is very exciting for the whole team.
What is the Feefo Platinum Trusted Service Award?
The award is given by Feefo to businesses who use the platform to collect reviews about their services. For those meeting the high standard based on their genuine reviews, Feefo awards this accreditation as a true reflection of a business’s outstanding service.
Why did we win?
Thanks to the amazing, positive feedback from our customers, we were able to attain a rating of at least 4.5 and maintain the gold standard for three consecutive years. This information was analysed by Feefo, and West London Gas met every specification and earned this highly-valued badge of approval.
What does customer satisfaction mean to us?
“..it’s based on the feedback of real customers, who are the most important judges of all”
Our customers mean everything to us, which is why we always put them first. Throughout all of our work, we aim to constantly improve our customer service by completing everything to the highest standard, going above on beyond expectations.
We also offer a Customer First Scheme, a gas customer loyalty card that benefits our most loyal clients by helping them save money, providing priority appointment times and emergency call outs. Our excellent discounts are there when our customers need them the most, such as our summer and winter discounts that ensure your appliances are working as they should al year-round.
About West London Gas
West London Gas are your local gas and heating engineers in West London. Delivering high-quality service at competitive prices, our fully-trained team can help with boiler installations and maintenance, gas servicing, intelligent heating control and landlord services. We understand how important your gas and central heating systems are, so we do all that we can to minimise any time you spend without heating. Choose West London Gas today, your award-winning gas and heating specialists.